Business Statements
Management Commitment
I fully support the policies, objectives and procedures set forth in our
Quality Management System and will provide the resources necessary for its
continual maintenance, evaluation and improvement.
Policy
The Western Valve policy to ensure quality is to:
- Meet the requirements of our customers, the ISO 9001, API Q1, API
6D and PED 97/23/EC for the design, manufacture and re-manufacture of
valves, as applicable
- Continually improve our products and work processes
- Improve the effectiveness of our quality management system
Objectives
In support of the quality policy and as a basis for measurement and
continual improvement, the following quality objectives have been
established:
- Strive for 100 % customer satisfaction
- Strive for 100% on-time delivery
- Reduce scrap and rework costs 3
Vision
Grow by helping our customers win – through the ingenuity and
responsiveness of people who care.
Mission
Objective - Increase industry awareness
of our company products and services.
To create more value in ownership of company holdings
Quality
Policy - Western Valve's policy is to:
- Meet the requirements of our customers, the ISO 9001, API Q1, API6d
and PED 97/23/EC for the design, manufacture and remanufacture of valves,
as applicable
- Continually improve our products and work processes
- Improve the effectiveness of our quality management system
Objectives - In support of the quality
policy and as a basis for measurement and continual improvement, the
following quality objectives have been established:
- Strive for 100% customer satisfaction
- Strive for 100% on-time delivery
- Reduce scrap and rework costs
Sales
Statement - Sales through service.
Objective - Create a steady and
sustainable increase in new valve sales and company services
To build sales on current relationships and to forge even more
relationships with companies prospective customers.
Create more relationships with worldwide distributors and to help them
understand our product to the best of our capabilities, then have them open
doors for sales.
Engineering/Manufacturing
Objective - To set and exceed industry
standards in industrial valve manufacturing.
Produce an even higher quality valve through better engineering, design,
manufacturing - and through the knowledge, learning and understanding of the
industry, applications and customer's desires.